Shipping policy

STAY GREAT™ SHIPPING POLICY

Effective Date: July 7, 2026

Thank you for shopping with STAY GREAT™. We appreciate your support and are committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will begin processing on the next business day.
Processing times may be extended during product launches, holidays, sales, or periods of high order volume.

Shipping

Once your order has been processed, it will be shipped using one of our trusted shipping carriers.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: Available at checkout (where applicable)

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking information, if available.

Please allow up to 24 hours for tracking updates to appear after your package has been shipped.

Shipping Rates

Shipping costs are calculated at checkout based on your order, shipping method, and destination.

Occasionally, STAY GREAT™ may offer free shipping promotions. These promotions are subject to change without notice.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is entered, please contact us immediately. Once an order has shipped, we cannot guarantee that address changes can be made.

Additional shipping charges may apply if a package must be re-shipped due to an incorrect address.

Lost or Delayed Packages

After a package has been accepted by the shipping carrier, delivery is the responsibility of the carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, contact us and we will do our best to help resolve the issue.